The Challenge

The requirement was an online insurance web site offering travel insurance to the consumer. Owned and operated by Livingstones of London Limited the policies are underwritten by Groupama Insurance.

Livingstones Insurance is an FSA registered broker that has been in operation since the early 90’s specialising in the unusual motor and commercial insurance market. Over the years, Livingstones have accumulated over 20,000 policyholders with a very diverse book ranging from ex-military vehicles to nursing and care homes. The web site was required to make the purchase of Travel Insurance simple and highly accessible.

The Key Project Features

The TripSecure web site is designed to sell comprehensive and excellent value travel insurance online. Customers enter their details to obtain a choice of quotes offering different levels of insurance cover – Value, Standard, Super and Platinum – and, then, can purchase securely online and download the policy cover documents package directly.

TripSecure provides quotes and cover, worldwide, for single trips, annual cover and backpackers. In particular, it includes cover for pre-existing medical conditions, hazardous activities and for travellers up to 85 years of age. If cover is required for pre-existing medical conditions, the applicant is required to complete a medical questionnaire that is connected via a web service to a specialised rating system.

Secure payment is provided via an interface to the SagePay online payment clearance system. Customer details are secured by a Verisign/Thawte SSL certificate. An online facility to administer policies and to download bordereaux reports, integrating with a back-end system, is also provided.

The Results

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